How We're Different

To help you get the most out of our services, your RegStep advisor will:
Listen

Listen

We can only help you attain the highest level of success if we truly understand your unique business and events. We'll review each project with you so that we can understand the success factors and terms that apply to your organization.
Coach

Coach

Nothing is more frustrating than explaining your requirements to someone new every time you call for technical assistance. Your advisor will use his or her knowledge of your projects to provide easy, efficient training whenever you need help.
Help

Help

Your advisor will go the extra mile to make you successful. If you are unavailable, your advisor will, at your request, contact registrants who are having problems, create reports for your colleagues, and make edits to your projects.
Supervise

Supervise

Any event management package that we put together for you will be supervised by your advisor. Your advisor will lead all activities surrounding the project including requirements definition.
Record

Record

Every idea you have to improve your projects, increase your efficiency, and even suggestions for our software will be recorded by your advisor who will address these topics for future projects and software upgrades.
Need an Advisor?

Need an Advisor?

We assign account advisors to all of our clients. No matter what package or service plan you are on, you will work with one person from the moment you begin your relationship with RegStep.
"The customer service is outstanding and RegStep has the ability to assess issues and provide solutions quickly. Everything we have asked the registration site to do has been implemented. I look forward to working with RegStep for future projects and seeing each new feature."
Liz Carlson
Sales Program Coordinator
Austin Convention and Visitors Bureau